SHIPPING INFORMATION

Once your online transaction has been completed your order will be confirmed by email within 24 hours. The goods will be prepared for delivery and shipped within 24 hours, with the exception of orders placed at the weekend or bank holidays which will be shipped the next working day. Please allow 5 working days for delivery; in most instances it will be less. Goods lost or damaged in transit are fully insured by our shippers. If your parcel hasn't arrived within the specified time please contact us immediately at info@mayawild.com or +44[0]7754775827.

If, for some reason your order cannot be met or delivered within the specified time, we will contact you immediately to make alternative arrangements.

If you have any questions or queries, or any specific delivery requirements (such as same day courier service ) please email - info@mayawild.com.

UK orders will be shipped by Royal Mail 1st class signed for registered post. International orders will be shipped using Royal Mail International signed for registered post. Tracking numbers for all orders are available on request.

Prints are shipped using heavy duty cardboard tubes and we endeavour to make sure that artwork is packaged securely so it will not be damaged in transit.

RETURNS

We do not accept returns unless the product is faulty, in which case we are happy to offer a full refund upon receipt of the item. We will refund any faulty purchases within 14 working days from receipt. To return a faulty item please contact us via info@mayawild.com.

All faulty returns must be sent back via registered mail to -

MAYA WILD
4 Allerton Road
London
N16 5UJ

Please be sure to clearly mark your faulty return shipment as returned goods on any customs or postal forms. We will refund all sums, with the exception of postage and packaging costs.

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